3 ways to report your child's absence available 24-7

Whether it’s an illness, a medical appointment or other important event, there are times when students may need to be away from school. 

3 Ways to Report Your Child’s Absence – Available 24/7

Before you begin: Please note, you must use the email address and/or phone number associated with your child’s school to sign up.

Using the Safe Arrival system, parents will be able to report daily absences, and even schedule absences in one of three ways: the SchoolMessenger mobile app, SchoolMessenger website: , and by calling toll-free at: 1-844-445-4505. 


SchoolMessenger mobile app

Download and install the SchoolMessenger app from the or the .

The first time you use the app, select Sign Up to create your account.

When you are ready to report your child’s absence, select Attendance, then Report an Absence.


SchoolMessenger website

The first time you use the website, select Sign Up to create your account.

When you are ready to report your child’s absence, select Attendance, then Report an Absence.


Call 1-844-445-4505

Call our dedicated toll-free number at 1-844-445-4505 to report your child’s absence.

You will be asked to enter the phone number that you have registered with the school.

Follow the prompts to report your child’s absence.


Questions? Download the FAQ.